Midland, MI (989) 486-3456 / Bay City, MI (989) 894-4450
Paul Davis Restoration
of Central Michigan
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CE Classes

Paul Davis provides continuing education to insurance and other professionals. The property damage restoration industry is complex and ever-changing. It is important to stay current with this industry’s knowledge and trends. The Paul Davis CE program exceeds expectations and standards. Approved instructors are dynamic, enthusiastic, and passionate about course topics. The program has been designed to provide insurance agents and adjusters with up-to-date and relevant information. All continuing education classes are approved for credit according to state rules and guidelines.

COURSE NAME CREDIT HOURS

After the Disaster

The purpose of this class is to give insurance professionals resource for helping to make a policyholder whole and mitigate both Psychological and property damages after a disaster has taken place.
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Before The Disaster

Before the Disaster will review the phases of disaster management, emergency action plans how to devise an emergency action plan and guidelines for a successful plan.  The phases of disaster management include preparedness response, mitigation, and recovery.   The course reviews a personal emergency action plan as well as professional plan for in the office. While we cannot always prevent disasters and emergencies, we can plan for how to handle communications, safety and survival until the emergency or disaster has passed or been repaired.
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Bio Recovery Services

This class will give information on several aspects of Bio-Recovery Services including safety concerns, clean up protocols and best practices for waste disposal.
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Dealing with Claims

Dealing with Claims is a three hour CE Seminar meant to help both agents and adjusters stay on track in the claims environment. The class begins with discussion of pre‐claim activities such as coverage issues, dissemination of information, risk inspections, policy audit and reserves. Common policy language is covered and definitions discussed along with responsibilities being assigned. The steps involved in driving a successful claim to closure as well as getting an unsuccessful claim back on the right path are previewed for both the property and casualty segments of the insurance industry. Obligation, roles and documentation are covered for both the insurance representative and the policy holder.
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Ethics: Decision Making Tools for Insurance Professionals

Ethics: Decision-Making Tools is a three hour CE class that defines ethics and ethical behavior, compared to legal or moral behavior.  Participants will engage in multiple opportunities to discuss ethical and non-ethical behavior.  Ethical theories will be introduced as well as examples of decision-making tools.
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Evaluating Claims Involving Wood Flooring

The course will serve as an introduction to issues dealing with claims involving wood flooring. The support material includes information on various wood flooring systems relating to construction type and determining repair or replacement options. The key point to this topic will be helping insurance professionals evaluate these losses so that they will be able to help the insured and make sound claim decisions based on their knowledge of wood flooring systems. Information will be provided suggesting guidelines for agents/adjusters when reading a report. Understanding how the report reflects the scope of the loss will help the agent/adjuster understand the complexities involved in restoration/repair decisions.
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Fire!

This one hour class gives a basic overview of fire damage restoration processes.
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Going Green

Going Green is a two hour CE Seminar meant to help both agents and adjusters understand the complexities of coverage issues surrounding “Green” upgrade policies. The class begins with discussion of the meaning of green and the complexities of environmentalism versus the concept of policy upgrades and coverage issues, dissemination of information, risk inspections, policy audit and reserves. The class ends with scenario discussions and best practices for moving forward fairly and in environmental good conscience
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Hoarding and the Insurance Industry

This class is designed to provide a better understanding of Hoarding, and its affect on all of us and to gain an understanding of hoarding and how it affects the Insurance claims process.
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How the Water Source Affects the Claim

Clean water, gray water, black water. The source of water determines a lot about how a water claim is handled. Learn the basics in this one hour class.
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Inventory and Evaluation for Property Losses

No one can remember everything they own. Neither can they remember the value of everything they own after they have had a fire loss or water damage. The key is to have a record of what the policyholder owns before a loss and be sure they have consulted with their insurance adviser about limits, valuable articles and scheduling items. This course will give insurance professionals information that will help them convey the importance of completed home inventories – before disaster happens.
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Lead Safety

Completion of the course will give the attendee an understanding of the EPA’s Renovation, Repair, and Painting (RRP) rule and how it affects repair projects. The discussion will include a review of the rule’s requirements, the history of the rule and what the future implementation of the rule will include. We will also discuss how the requirements of the rule can potentially limit the number of qualified contractors and what additional tasks will be required of the repair and renovation contractors.
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Mold Prevention

The purpose of this class is to give insurance professionals a comprehensive overview of the life cycle of a water claim with an emphasis on the steps necessary for keeping it from turning into a mold claim. The discussion will include sections on identification of a mold problem  including cause and effect. Avoiding mold claims through proper claims handling. Best practices for after a mold claim exists. Proper handling, documentation and closing of a mold claim. Types of mold and relevant timelines for a mold claim.
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Questions and Answers in Mold and Water Claims

 The purpose of this class is to familiarize insurance professionals with the life cycle of water claims, the steps necessary for keeping them from turning into mold claims and the documentation required to prove it. The discussion will include sections on: the identification, cause & effect, avoiding mold claims through proper claims handling, best practices for after a mold claim exists, the proper handling, documentation and closing of a mold claim, types of mold and relevant timelines for a mold claim, reducing liabilities through testing and remediation, standard homeowners’ policy coverage issues, and lastly keeping the client and expanding coverage.
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Review Process for Water Mitigation Claims

This course will give you a complete overview of the process and science of drying a water mitigation claim. It will provide a rundown of best practices and give common errors in estimating which gives industry professionals an improved ability to review, reconcile and negotiate water mitigation invoices.
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Roofing

This is a two hour CE Seminar meant to help both agents and adjusters understand the issue surrounding composition roofing and the special concerns regarding steeply sloped roofs. The class begins with discussion of pre-claim activities such as coverage issues, dissemination of information, risk inspections, policy audit and reserves. Common policy language is covered and definitions discussed along with responsibilities being assigned. The steps involved in dealing safely with roofing claims and some common concerns with regard to these claims are previewed for both the property and casualty segments of the insurance industry.
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Smoke and Odor Damage Mitigation

The purpose of this class is to familiarize insurance professionals with the types of fire, smoke and odor damage commonly associated with insurance losses. The discussion will include a review of the anatomy of fire and smoke as well as cleaning procedures and equipment overviews. Seminar will conclude with discussion of odor mitigation and removal with sections concerning personal protective equipment and odor removal versus cover methodology.
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Soft Contents Restoration

This course is designed to provide in depth understanding of latest technology used in soft contents restoration claims.  The goal is for insurance agents, adjusters, claims managers and other insurance professionals to understand advanced technology for soft contents restoration as well as benefits of restoration vs. replacement. Also covered are necessary tasks  and processes for successful restoration and limitations and capabilities of the latest technology.
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The Role of Technology in the Claims Process

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Water Damage: Protecting the Policyholder from Ineffective Drying and Fraud

The focus of the class is the appropriate handling of water claims and giving insurance professionals the tools for identifying and tracking liabilities.
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Join us for our next Continuing Education Classes:

Wednesday, July 26, 2017 

Paul Davis Restoration of Bay City

701 Salzburg Ave., Bay City, MI

Before The Disaster – 71361 (9am – 12pm)

Before the Disaster will review the phases of disaster management, emergency action plans how to devise an emergency action plan and guidelines for a successful plan.  The phases of disaster management include preparedness response, mitigation, and recovery.   The course reviews a personal emergency action plan as well as professional plan for in the office. While we cannot always prevent disasters and emergencies, we can plan for how to handle communications, safety and survival until the emergency or disaster has passed or been repaired.

Evaluating Claims Involving Wood Flooring – 72196 (12:30pm – 3:30pm)

The course will serve as an introduction to issues dealing with claims involving wood flooring. The support material includes information on various wood flooring systems relating to construction type and determining repair or replacement options. The key point to this topic will be helping insurance professionals evaluate these losses so that they will be able to help the insured and make sound claim decisions based on their knowledge of wood flooring systems. Information will be provided suggesting guidelines for agents/adjusters when reading a report. Understanding how the report reflects the scope of the loss will help the agent/adjuster understand the complexities involved in restoration/repair decisions.

Come for one class or both. Lunch is provided. Registration deadline is Friday, July 21st.

CE Training Classes Registration Form

Paul Davis Restoration of Central Michigan is hosting several CE classes. Please sign up for one or more below. For additional information please contact us at cnmi@pauldavis.com
  • If you have an insurance license in another state and would like to obtain credit, please list the state and license number.
  • Click on the buttons below to choose the classes you would like to attend.

Upcoming Classes: